By placing an order on this web site, you indicate that you have read and agree to the following return policies and conditions. We stand behind all of our merchandise. If for any reason, you are not satisfied with the quality, however, we will rectify the situation via our customer services.
General Return Policies
· Once an order has been shipped, it cannot be canceled. If you refuse receiving an order, all the shipping costs will be deducted from your refund.
· Customer must inform us of any order discrepancy, physical damages or other issues within 3 days after the delivery date.
· You agree to pay all shipping charges and accept all risk of loss for the items being returned. When returning the items, we strongly recommend the use of a carrier that can track packages. We will not be responsible for any return shipping loss.
· You agree that all returned items will be 100% complete, in re-salable condition.
· Please allow 2-7 business days to process your return.
· We reserve the right to refuse service that would violate the return policy.
Return Policy for Refunds
· You must request a return for refund within 30 days from the delivery date. No refunds are issued after 30 days.
· All items returned for a refund must be returned in 100% complete, in "as new", re-salable condition.
· 20% restocking fee is applied to return for refund.
Return Policy for Exchange or Replacement
· Products returned for exchange and replacement must be in new condition, original packaging within 30 days of the invoice date.
· You are responsible for the exchange shipping cost for us to send the exchange product to you.
· We are only responsible for replacement of defective products or defective parts as well as responsible for the shipping cost to send replacements to you.
· We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns.